Terms of service

OVERVIEW

These terms apply to bnmclothingco’s dress shopping platform, covering fashion services and intellectual property, optimized for design, customization, and style recommendation scenarios.

SECTION 1 ONLINE STORE RULES

1.1 Eligibility

  • Must be of legal age; parental consent for minors (prevents unauthorized purchase of size-specific custom dresses).
  • Prohibited uses: Tampering with designer labels, forging fabric composition reports.

1.2 IP Rights

  • All dress designs (patterns, cuts) are copyrighted; no unauthorized replication for commercial use.
  • User-generated content (outfit photos) grants us a license for fashion promotion (linked to Privacy Policy).

SECTION 2 ORDER & STYLE SERVICES

2.1 Customization Terms

  • Custom dresses (altered sleeves, embroidery) require accurate measurements; no returns for user measurement errors.
  • Limited edition designer collabs: 2-piece purchase limit per account to prevent resale.

2.2 Style Recommendations

  • Personalized suggestions (e.g., "French dress + straw bag") can be disabled in "Privacy Center".
  • Pre-orders require deposits, fully refundable for design adjustments.

SECTION 3 PRODUCT & SERVICE SPECIFICATIONS

3.1 Fabric & Color Disclaimer

  • Specialty fabrics (silk, chiffon) include care labels; damage from improper washing is not covered.
  • Monitor color variance is normal; physical fabric swatches provided for custom orders.

3.2 Service Modifications

  • Out-of-stock fabrics will offer 3 style-matched alternatives with styling coupons.
  • Seasonal styles (winter plush dresses) are non-replenishable; pre-orders ship by production queue.

SECTION 4 RETURNS & EXCHANGES

4.1 Fashion Product Policy

  • Opened dresses are non-returnable except for:
    • Functional defects (torn fabric, broken zippers).
    • Incorrect item (received "work blazer dress" instead of "floral tea dress").
  • Custom, collaborative, and "FINAL SALE" items are non-returnable (clearly marked).

4.2 Sizing Issues

  • Standard size discrepancies require measurement proof for exchange (with professional sizing guide).
  • International returns for sizing standards (EU vs. US) incur customer-paid shipping.

SECTION 5 THIRD-PARTY COLLABORATIONS

5.1 Designer Partnerships

  • Some dresses fulfilled by designers, with separate after-sales (contact info provided).
  • Collab purchases consent to receive designer brand updates (opt-out available).

5.2 Styling Tools Disclaimer

  • "Style Quiz" results are for reference only, not a sole purchase basis.
  • Disputes from third-party styling apps are not our responsibility.

SECTION 6 LIMITATION OF LIABILITY

6.1 Styling Effect Disclaimer

  • Model images reflect lighting and body type; results may vary.
  • No liability for user-altered dresses (hem cutting, dyeing).

6.2 IP Infringement

  • Users liable for copyright infringement in uploaded outfit photos (e.g., pattern copying).
  • We are not liable for designer collaboration IP disputes.

SECTION 7 TERMS UPDATE & DISPUTE RESOLUTION

7.1 Fashion Trend Changes

  • IP and fabric clause updates announced 30 days before new collections.
  • Promotion terms may adjust with seasonal trends; confirm before participation.

7.2 Governing Law

  • Governed by U.S. law; disputes litigated in New York courts.
  • Invalid clauses do not affect core fashion service terms (customization, IP rules).

CONTACT US

  • Email: support@bnmclothingco.shop (subject: "Terms Inquiry + Order Number", e.g., "Collab Return + DRESS20250915").
  • Phone: +1 314 249 7914 (Mon–Fri 10:00–19:00 EST, press 3 for fashion service).