Contact Us

Privacy Policy Inquiries & Support

Your fashion data security is our priority. For privacy-related questions, use these specialized channels:

1. Email Consultation

  • Email: Support@bnmclothingco.shop
  • Subject Line: Include "Privacy Request + Type" (e.g., "Delete Style History + DRESS20250801" or "EU Data Compliance").
  • Attachments: For measurement updates, include order screenshots (e.g., "Update work dress size to M").

2. Dedicated Phone Support

  • Number: +1 314 249 7914
  • Hours: Mon–Fri 10:00–19:00 EST, Sat 11:00–17:00 EST
  • Hotline Menu:
    • Press 2: Privacy policy support (data deletion, ad tracking opt-out).
    • Press 3: International data rights (GDPR, CCPA).
    • Emergencies: 12-hour privacy specialist response for unauthorized account access.

3. Self-Service Privacy Hub

Access online tools to:

  • Data Management: Update body measurements, delete viewed dress records (e.g., "strapless dresses", "polka dot styles").
  • Style Preferences: Opt out of "vintage", "workwear" targeting tags for personalized recommendations.
  • Cookie Controls: Disable "personalization" cookies while keeping cart memory functionality.

4. Social Media Support

  • Instagram DM: @BNMClothingCo (Mon–Fri 10:00–18:00) for real-time help with style data screenshots.
  • TikTok: @BNMClothingCo #PrivacyHelp for quick queries (e.g., "How to stop dress ad recommendations").

5. VIP Privacy Service

For members and collaboration users, email vip@bnmclothingco.shop for:

  • Custom privacy agreements for co-branded dresses.
  • Annual style reports (e.g., "Top 5 dress colors you viewed this year").
  • Dedicated consultant for cross-border data transfers (e.g., EU buyer data synchronization).